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  • MaineCare Health PAS Online Portal
    Serving the MaineCare population to improve health care outcomes
    MaineCare is a state and federally funded program that provides healthcare coverage for eligible individuals and families.
  • MaineCare Health PAS Online Portal
    Serving the MaineCare population to improve health care outcomes
    MaineCare is a state and federally funded program that provides healthcare coverage for eligible individuals and families.
  • MaineCare Health PAS Online Portal
    Serving the MaineCare population to improve health care outcomes
    MaineCare is a state and federally funded program that provides healthcare coverage for eligible individuals and families.
    
5/9/2025 11:09 AM

Critical Communications from MaineCare: A New E-message Topic List

MaineCare created a new e-message topic list called MaineCare - Critical Communications. We will utilize this list solely to share information when circumstances disrupt provider operations. Subscribe to the new MaineCare - Critical Communications list today!  

Prior to sending a critical message, we will also update the emails from all other subscription lists. If you unsubscribe, we cannot add your email back.  

For more information about the purpose of the new topic list, examples of critical communications, and how we use all other topic lists, see the e-message from April 15, 2025.

4/8/2022 11:35 AM

​You can sign up for email notifications on the E-message Subscription Webpage. Enter your email address, scroll down to "MaineCare Stakeholders," and select the topics about which you would like to receive updates and information.

Welcome to the Health PAS Online Portal for MaineCare members and service providers!

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MaineCare Services coordinates the programs and benefits, assures that they operate under consistent policy in keeping with the Department’s goals and federal mandates, and ensures that they are administered effectively and efficiently.

By doing so, MaineCare Services assures the highest quality outcomes for its members through measurement, a well-informed workforce and an efficient, sustainable, and integrated health delivery system.
Change Legacy Portal Hours
9/3/2026 11:13 AM
Attention Trading Partners: Training for New MaineCare Partner Portal
8/26/2026 10:36 AM
Pharmacy Prior Authorization (PA) and Claim Denials: Enroll to Avoid Denials   
8/26/2026 9:06 AM
Upcoming Pause in Configuration Changes
8/6/2026 2:46 PM
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 Member
Login to the Member Secure Portal to request your:
  • Letter of Creditable Coverage
  • Claims History Report

 Providers / Trading Partners
Login to the Provider Secure Portal to:
  • View MaineCare eligibility and history
  • Submit claims
  • Submit referrals, authorizations or certification requests
  • Check submission status
  • Perform Provider Enrollment / Maintenance Functions

 Help Documents
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9/15/2026 9:00 AM
  
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9/23/2026 12:00 PM
  
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10/14/2026 10:00 AM
  
Microsoft Teams
10/20/2026 2:00 PM
  
Microsoft Teams
11/10/2026 9:00 AM
  
Microsoft Teams
11/18/2026 11:00 AM
  
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12/2/2026 1:00 PM
  
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12/8/2026 2:00 PM
  
Microsoft Teams
9/2/2022 8:49 AM

​This Provider Checklist gives you all the steps to be ready to bill in MIHMS.

5/18/2026 2:16 PM

​You are required to maintain information and make timely updates to your MaineCare provider enrollment file, per the requirements established by Section 6401 of the Affordable Care Act (ACA). Licenses, CLIA, DEA, and certification renewal dates must be updated by submitting a full maintenance case prior to the expiration dates. Failure to do so will result in denial of claims and termination of your enrollment with MaineCare. All newly enrolling providers will have your contracts set to terminate at the time that your license expires. To ensure there are no interruptions to your claims processing, please update your license information in a timely manner. 

You must send copies of the following licenses and certifications to MaineCare:

  • Ambulance
  • Ambulatory Surgical Center
  • Boarding Home
  • Community Provider – Federally Qualified Health Center, Health Resource Services Administration (HRSA)
  • Dental Hygienist CDC Letter or PHS information
  • Dialysis Center
  • DME Board for Orthotist Certification
  • Group Home
  • Home Health Agency
  • Hospice
  • Hospital
  • Laboratory/Radiology Mammography
  • Mental Health Clinic
  • Nurse – Association of Operation Room Nurses (AORN)
  • Nursing Home
  • PNMI
  • Psychiatric Hospital
  • Substance Abuse Provider
  • Waiver Services Provider
  • Adult Day Health
  • PCA Agency
  • State Psychiatric Hospital

 All other licensing, certification, CLIA, and DEA will continue to be validated electronically by MaineCare until full maintenance is available following the completion of your revalidation. 

Please contact the Provider Services Call Center with questions at: 1-866-690-5585, Option 7. TTY users dial 711.

10/28/2022 3:09 PM

Health PAS Browser Compatibility

Browser Compatibility—The Health PAS Online Portal currently supports these web browser versions:

  • Microsoft Edge Chromium 79 or higher 
  • Chrome version 38 and newer
  • Firefox  version 23 and newer
  • Safari 10 and newer

Additional browsers and their versions may be compatible but are not officially supported. Support for these browsers will continue to develop over time. Other that what was required by the supported browser and version, users are not required to have any special software or hardware to gain access to the portal. If you have difficulty with browser compatibility or accessing the portal, please contact Provider Services at 1-866-690-5585. Office hours are 7:00 AM EST until 6:00 PM EST.

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