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Online Help Help

 Contact Us

Office Hours

Monday - Friday 7:00 am to 6:00 pm

Phone Support

 
1-866-690-5585

Call our Customer Support Representatives at any time during regular business hours for assistance. You may leave a voicemail after hours or request call back using the Online Support feature.

TDD/TTY Support

TTY Users: Dial 711

Messaging Support

Send Email Message
Send email using your external service provider. This message should not contain Personal Health Information (PHI).

Electronic Data Interchange (EDI) / Trading Partner AgreementsMaineCareSupport@gainwelltechnologies.com

Provider Enrollment and MaintenanceMaineCareEnroll@gainwelltechnologies.com

Provider ServicesMaineCareProvider@gainwelltechnologies.com

For additional contact options including telephone/fax numbers, and email/physical mailing address, click here.