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MaineCare Member Handbook

Do you need more information about the MaineCare program?  Check out the MaineCare Member Handbook. It explains the basics of the MaineCare program. It is not a legal policy or contract. The information in this handbook may change. Be sure to check it often for updates. 

News, Updates, and Benefit Changes

Visit the Office of MaineCare Services member website for information, updates and changes. 

MaineCare Card Information


When you qualify for MaineCare, you get a plastic MaineCare card. Only you can use your card. It is against the law to let anyone else use it. Always carry your card with you. If you do not have it with you, your provider may choose not to see you. Keep your MaineCare card even if you no longer qualify because you may qualify for MaineCare in the future. If you need a new card, go to MyMaineConnection to request one or contact an eligibility specialist at your local DHHS office.

Member Sign In


You must be a MaineCare member to sign in to your secure member page. You can find the sign in box on the left side of this page. Sign in to your secure account using your name, date of birth, and the last four digits of your social security number.  You can request a Letter of Creditable Coverage and access your Claim History Reports from this page.  The Letter of Creditable Coverage is proof of your MaineCare coverage.  Claims History Reports show what MaineCare has paid for your health care services.  For more information, see the Online User Guide.  

If you have questions, call 1-800-977-6740. TTY users, dial 711.

 Applying and Changes

How to Apply for MaineCare

To apply for MaineCare, you can do one of the following:

Reporting Changes in your Household

Report name, address, income, or other changes to your eligibility specialist within 10 days of the change. Contact your local DHHS office if you have changes. Call 1-(855)-797-4357 or go to MYMaineConnection to request a new card. 



 MaineCare Coverage Changes

Stay up-to-date on changes to benefits covered by MaineCare by going to the MaineCare Member page. There are several letters to MaineCare members explaining the benefit changes under “News.” You can also go to the Policies/Rules webpage for MaineCare’s proposed, adopted, and emergency rules. | DHHS Home | Site Policies | Language Access | Copyright Notice | Privacy Statement