񡘣                How to access the member's Claims History Report?

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Medicare and Other Insurance

What is a Letter of Creditable Coverage?

A Letter of Creditable Coverage will list start and end dates of when you received MaineCare coverage. This letter is VERY important and required whenever you become eligible for private health insurance if you have a pre-existing medical condition. To request copies of the letter contact Member Services: 1-800-977-6740, TTY: 711, or MaineCareMember@gainwelltechnologies.com.

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How to access the member's Claims History Report?

·        Select the Letters and Reports link under Forms Entry to get the screen.

·        When you click on the Claims History Report link, a screen will pop up and ask you for the number of months that you want the report to show. You cannot request more than 12 months of history.

·        Click the drop-down menu to select the number of months, and then click the Create Report button.

·        A message will show to tell you that we received your request. “A request for a Member Claims History Report has been submitted.” It will be mailed to the address we have on your file within 10 business days.

·        Please contact Member Services at 1-800-977-6740, during normal business hours if you do not receive this report. If you need to update your address, contact your local DHHS office.

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